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Our Mission at e-Fordable Jewelry.com

Welcome to e-Fordable Jewelry.com. Our desire is to provide an outstanding e-shopping experience which allows you to securely purchase quality fine jewelry in the comfort and conveience of your own environment.

Our goal is to build a long term trusting relationship with our online customers where they will feel confident that any selection made will represent quality, service and excellent value for the investment and that every purchase will reap the enjoyment expected from acquiring a fine piece of luxury jewelry.

Our Pledge To You
To offer a broad assortment of quality fine jewelry at a more than competitive price.

To offer you excellent value for your investment, from our most affordable items to our most expensive. This means every item is offered at an excellent price compared to other retail and online stores.

To offer a broad selection of merchandise from classic basics to novel unique collections and one of a kind creations.

To offer our guarantee of satisfaction or your purchase may be returned within 30 days by following our return guidelines.

To insure any information submitted to us by any of our customers is secure and is kept within our company only to facilitate your purchase. We do not share or sell information given to us by our customers.

About Our Team of People at e-Fordable Jewelry

We believe in building our business through the latest technology and the basics of established old time ethical standards.

Our organization is founded on the premise of integrity in all of our business relationships including customers, suppliers, vendors and employees. We look at all of these as invaluable members of our team. In this day of rapidly changing technology we still believe that people make the difference and that there is a strong desire for a personal touch coupled with the best of today’s forward technology.

Thank you for clicking into e-fordablejewelry.com and giving us the opportunity to serve you. We trust you will find your experience and the products you purchase of outstanding value that will bring you back to us again and again.

Sincerely,
D. M. Smyth
President
e-Fordable Jewelry.com

Company Information

Company Name: e-Fordable Jewelry.com

Company Address: 7095 Hollywood Blvd. #811 Los Angeles, CA 90028
Telephone Number: 323 654-4054
Fax Number: 323 654-4064
e-mail Address: info@e-fordablejewelry.com
info@e-fordablejewelry.com

Shipping Information

*All items are shipped fully insured.

*Please be sure to use the correct physical street address for delivery. Shipments cannot be delivered to P.O. Boxes.

*For your protection all shipments require an adult signature or they will not be released by UPS. Please be sure that the address for shipping will have a responsible adult available to sign at the time of delivery.

For your convenience we offer a variety of shipping options!

Shipping Options

Rates
UPS Next Day Air Service $24.95

UPS 2nd Day Air Service $18.95

UPS 3 day Select Service $12.95

UPS Ground Service $9.95

Please allow 4-6 business days for your package to be delivered if shipped UPS ground service. The first business day is counted as the day your item leaves our premises.

All orders are process on a daily basis. If your order is in stock it will be sent out the next business day provided we receive your order by 3:00 P.M. Pacific Standard Time. Any orders received after 3:00 P.M. will be process up to 48 hours later.

If your order is temporarily out of stock, we will notify you by e-mail of the expected delivery date.

Special Orders
Allow up to 3 weeks for delivery depending on the item. We will e-mail you with the expected delivery date. Special orders include any item ordered in a particular size or any item requiring sizing.

For Your Protection
We do our best to protect against the use of a fraudulent shipping address. The delivery address must match the billing address of the credit card you being used to purchase. If an alternate address is given for delivery it must be first put on file with the respective credit card company.

Our Privacy and Security Policy

Your privacy and security is of utmost importance to us. e-Fordablejewelry.com offers you a secure shopping environment with the use of a strong hold secure server, 128 bit SSL (Secure Socket Layer) technology.

All credit card information is fully encrypted with the best protection technologically available today. Upon entering the credit card number the information is encrypted and transmitted to the server where it is then decoded. This insures that credit card information will be protected and kept confidential from possible exposure to unauthorized parties.

The information you provide
All information you provide is used for the purpose of serving you and filling your shopping order. We do not share or sell information to other companies for marketing or any other purpose.

Any personal information requested on our registration form for either our Loyalty Program or for notification of upcoming special promotions is strictly optional. In all cases if you choose to share any of your personal information with us, we consider it a privilege and one that we strongly protect against exposure or misuse.

Customer Service
Our goal is to serve our customers is such away that they return to us again and again. Your satisfaction is of utmost importance to us. If for any reason you are not completely satisfied with our customer service or with your purchase we want to know.

Please e-mail us so we can understand if there is a problem or if there is something you are particularly pleased with. We aim to keep your loyalty as a customer. We want to know what you like or how we may improve your e-shopping experience.

30 Day Return Policy

If for any reason you are not completely satisfied with your purchase you are welcome to return it by following these basic guidelines for returns. We will refund exchange or credit you for unworn merchandise returned to us within 30 days of receipt.

Guidelines for Returns
1. We must be notified of your "request to return" within 30 days of the date you originally received the merchandise. The merchandise must be post dated and shipped back to us within 30 days of the date you originally received the merchandise.

2. Contact us by e-mail with your "request to return" at info@e-fordablejewelry.com.

3. Merchandise must be in its original condition and returned in its original packaging.

4. Be sure to include with your return a copy of the original receipt of purchase that was sent with your order.

5. Merchandise may not be returned that has been altered or worn. Rings, bracelets or chains that have been sized are not returnable. Special orders are not returnable.

6. Original tags must still be attached to the merchandise or it is not returnable.

7. Your return must be sent to the correct address listed below or it will be sent back to you as undeliverable. For security reasons this is extremely important to insure your package arrives back to us.

Our shipping address for returns or any correspondence by mail is:

Becker & Becker
Customer Service
7095 Hollywood Blvd. #811
Los Angeles, CA 90028-8903

Send returns back to the above address only!
Do not write on the outside of your package "e-fordablejewelry.com"! Do not send returns to "e-fordablejewelry.com"!


This is for your protection to insure that your package arrives back to us. Unfortunately your package could become a temptation for pilferage if the wrong person sees that it could contain valuable jewelry! This is why we stress proper labeling, shipping with a return receipt requested and shipping to the correct address listed above.

A Quick Guide for Shipping Returns
For your convenience we have included links to UPS, Federal Express, and USPS Priority Mail. Here you will find easy to use shipping rate calculators and insurance information to assist you in getting your return safely back to us.

Be sure to fully insure all return shipments and request a return receipt from your shipper.

In return request e-mail please include the following information.

Customer name Address Telephone number E-mail address

Request for return Item number Description (ring, earring, necklace, etc.) Reason for return Purchase date Delivery date Transaction number Form of payment used to purchase Purchase price (do not include shipping charges)

Please note shipping charges are not refundable.

Upon receipt of your return we will gladly issue a credit you in the same form of payment the purchase was made in. Credit Card - If your purchase was made by credit card a credit will be issued to the same credit card used for your purchase.

Personal Check - If your purchase was made by a personal check we will issue your credit in the form of a check.

Credits for returns will be issued for the purchase price of the returned item minus the delivery charges. Please note shipping charges are not refundable.

You will be notified when your return is received and when your refund has been processed. If you paid by credit card your card will be credited within 2 business after receipt of item, but please allow 1 week for the credit to show up on your bill. If you paid by personal check please allow 1 to 2 weeks for check to arrive.

About Carat Weight & Jewelry Characteristics


All carat weights (CT. t.w.) are approximate. Variance may be plus or minus .05 carat. Diamond grades may vary. Certain styles may contain single cut stones. Colored gemstones may have been treated and may require special care. Items may appear larger in order to show details. Savings may not be based on actual sales, but on the suggested retail price.